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Web accessibility is the next frontier in disability rights.
The American’s with Disabilities Act passed in 1992 with scant attention to the implications of the fledgling World Wide Web for communications or commerce in the coming new millennium. ADA watcher saw a constant erosion of rights as the courts ruled on increasingly narrow grounds to restrict the scope and depth of the landmark legislation. An increasingly conservative Congress was immune to calls for legislative redress of disability rights restricted by the courts.
In the meantime the Internet became the world’s superhighway. Data shipped from one end of the earth to the other. Email replaced the telephone as a primary business communications device for many people. Commerce saw an explosion of opportunities from Amazon to eBay and beyond.
The medium for many is visually-based with graphic user interfaces replacing the DOS text based system about the same time the “net was starting to take off. Indeed, visually impaired programmers were among the first casualties of Window’s platform since their jobs in the text-based world were converted to GUI development.
Likewise, visually impaired users of technology were being left in the dark as the GUI technology advanced. With the advent of Windows 3.1, the Commonwealth of Massachusetts made a historic commitment by refusing to accept the new operating system from Microsoft until it met minimum accessibility standards.
Last year the Commonwealth made accessibility a requirement for software that met Open Document standard and thereby set the Open Source community on a quest to improve accessibility of a broad range of business software.
Today, Massachusetts continues to promulgate an excellent set of standards based upon it’s own work and that of the World Wide Web Consortium (3WC). The standard, easily found for many agencies with a Mass.gov search, are often honored in the breach.
The Disability Policy Consortium began a review of the Commonwealth’s web sites in January 2007. Within a month we had collected data on over 100 sites, finding only a few pages that met accessibility standards. Herein, then, is an overview of our findings. We did not look at every state agency nor did we look at every Constitutional Officer’s web site. We chose sites on the basis of where a person with a disability might be going to access information or respond to a business need.
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